Executive Summary

 Sum up each of the sections in this document concisely by, xyz anything.  © 

Project Definition

 This section describes what the project sets out to achieve. It outlines the vision for the project, the key objectives to be met, the scope of work to be undertaken and the deliverables to be produced. 

Vision

 Describe the overall vision of the project. The vision statement should be short, concise and achievable. Examples of vision statements include: To deliver a robust, scalable financial management system to the business To procure new work premises with adequate capacity and functional surrounds To successfully introduce new customer service processes to the marketplace. © 

Objectives

 List the key objectives of the project. Objectives are statements which describe in more detail what it is that the project is going to achieve. All objectives listed should be Specific, Measurable, Achievable, Realistic and Time-bound (SMART). Business Objectives List the business-specific objectives to be achieved. For example: To deliver new accounts payable and receivable and payroll processes, thereby reducing financial processing timescales by at least 30% To build brand new work premises with 50% more space, 30 more cark parks and 20% fewer operational costs than the existing premises To provide a new customer complaints service to enable customers to issue complaints on-line and receive a direct response from the company within 24hrs. © Technology Objectives List the technology-specific objectives to be achieved. For example: To install new accounts payable and receivable and payroll system modules within the existing accounting system, thereby achieving 99.5% system up-time To relocate existing technology infrastructure at the new building premises within 2 days elapsed time and with no impact on customer service delivery To build a new website which allows customers to enter and track complaints through to resolution.